Shipping Policy

Business Days + Holidays Orders are processed Monday through Friday, excluding major holidays, e.g., Thanksgiving, Christmas, and New Year’s Day

How long does international shipping take?

The U.S.Once your order is placed, it generally takes us 1-3 business days to process and pack. For orders to the 48 contiguous states, shipping generally takes 3-5 business days. Shipping can take longer -- roughly 6-8 business days -- if you are outside the contiguous United States, i.e., Alaska and Hawaii, or 12-14 business days if you are in Puerto Rico and the Virgin Islands. If your order is shipping to a PO Box, it typically takes 6-8 business days for delivery. These shipping times are estimates only and cannot be guaranteed. Please see our Terms of Service for details.Hong KongALL orders from Hong Kong are shipped via Standard Shipping E-Packet (about 15 business days). You can choose the delivery method on the checkout page.Shipments to Forwarding CompaniesPlease note that if you choose to use a package forwarding company to ship your order outside of the United States, TCG Dreamer will not be liable for any damage, defect, or loss that occurs. We will not be able to offer replacements or refunds for items that are reported missing or damaged if we have reason to believe that they have been delivered to a package forwarding company. Thank you for your understanding.

Can I change my shipping address?

Orders get batched and packaged as soon as the order is placed, and unfortunately, we can't always catch an order change. You may email us to make a change, but we cannot guarantee the change.